Refund & Return Policy

Order Cancellations

We process and ship orders very quickly. Because of this, we do not accept any order cancellations once an order has been placed and paid for on our website.

Returns

We have a no-return policy. All sales are final. If you have any questions, you can contact us at help.lavanyacollections@gmail.com.

Exchanges and Refunds

We only offer an exchange or refund if your product arrives damaged.

To start the process, you must contact us within 2 days of receiving your parcel. You can reach us by email at help.lavanyacollections@gmail.com or on WhatsApp at +91 8302470352.

To be eligible for a refund or exchange for a damaged product, you must provide an unboxing video of the package. This video is required to process your request.

Please note that our standard practice for damaged products is to issue a refund for the product amount, as this is the most efficient solution for both you and us.